Marine Cargo and Transit

Should goods be delivered in a damaged condition or should there be any reason to suspect damage, the attention of the carrier’s or shipper’s representative should be immediately drawn to same and the delivery receipt noted accordingly. In the event of suspected damage, it is suggested that the receipt be noted “Goods believed to be damaged. Accepted subject to survey in store”.

If there has been any malicious damage, burglary or theft, the police should be notified.

Immediately when damage is discovered, contact our office to receive instructions on what action to take. It may be necessary to appoint a surveyor/ assessor.

Write a letter of demand to the carrier’s or shipper’s representative holding them responsible and asking them to pay costs.

Send to our office the following documents:

• Completed claim form (ensuring your ABN and Input Tax Credit entitlement are included)
• Invoices or other proof of value of the consignment
• Original freight note or carbon copy
• Delivery receipt
• Suppliers packing slips where appropriate
• Bill of lading, consignment note or other proof of shipment, including clear statements of the conditions of carriage
• A copy of the letter of demand, and the carrier’s response (if received)
• Details of possible salvage.

For more complex marine risks such as livestock or machinery, you should contact our office for specific advice.

Industrial Special Risks | Liability | Motor Vehicle | Marine Cargo | Professional Indemnity | Travel