Travel

Emergencies
Identification cards are usually issued to identified overseas travellers and should be carried whilst travelling. These cards contain a telephone number for emergency assistance. The service includes:

  • Medical insurance verification
  • Payment guarantees to hospitals
  • Emergency medical advice (24 hours per day)
  • Case management if hospitalised
  • Cost containment and control
  • Hospital discharge planning
  • Arrangement of evacuation home


Non Emergencies

A claim form should be prepared and sent (ensuring your ABN No. and Input Tax Credit entitlement are included) to our office as soon as possible.

Overseas travellers must report losses to the local police or responsible officer of any aircraft or vessel on which he / she is travelling.

Helpful hints to avoid losses

  • Never leave luggage unattended
  • Do not accept custody of someone else’s luggage
  • Be aware of local customs
  • Maintain a healthy scepticism of people, places and times
  • Visit ”smarttraveller.gov.au” and record your itinery
  • Keep copies of all documents in your luggage and apart from your hand luggage

 

 

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